| 1. |
How long does it take to receive order? |
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Under normal circumstances, it takes 2-3 business days to deliver within US and takes 6-10 business days to deliver international package; however sometimes it might take little longer due to weather condition or any out of our ambit reasons. |
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| 2. |
Are these original DVDs? |
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Yes, we sell only original DVDs. We do not sell pirated copies. |
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| 3. |
Can I rent DVDs? |
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No, we do not rent DVDs. |
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| 4. |
Do you take international orders? |
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Yes, we take international orders. We are capable to ship order in almost every country. |
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| 5. |
What if DVD is not available? |
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We will order it for you and ship as soon as possible. |
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| 6. |
Does online DVD price included shipping cost? |
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No, It does not include. We will call you to confirm the order and let you know the shipping cost, once you place the order. |
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| 7. |
What if DVD you shipped, does not work? |
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We always ship only “Tested OK” DVDs; however you can contact us through “Contact Us” form on our website. |
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| 8. |
How much is the shipping? |
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Shipping cost may vary by weight, size and destination of the order; however you can contact us through “Contact Us” form on our website, mention your probable order and we will let you know the cost. |
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| 9. |
What is your return policy? |
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We do not have any return policy for online orders. |
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| 10. |
Is buying online safe? |
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Yes, it is, buying DVDs and CDs on our website is completely safe. We use secure server to receive customer’s credit card information. |
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| 11. |
I have placed the order but now I want to cancel it, can I do that? |
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You need to give us a call. Please call us at 713-782-6553. |
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| 12. |
Which carrier you use to ship the order? |
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Usually we ship our order via USPS; however we may ship via UPS or Fedx. |
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| 13. |
Can I place order online and pick up from your store? |
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Yes, You can. |
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